Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with rakshha.com, these terms and conditions constitute
For the purpose of these Terms of Use, wherever the context so requires ‘You’ or “User” shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. User is allowed to surf the Website or making purchases without registering on the Website. The term “we”, “us”, “our” shall mean rakshha.com.
When You use any of the services provided by us through the Website, including but not limited to, (e.g., Customer Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is Your responsibility to check these Terms of Use periodically for changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the changes. As long as you comply with these Terms of Use, We grants You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING
Eligibility
Use of the rakshha.com Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the rakshha.com Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the rakshha.com and shall not transact or use rakshha.com website. As a minor if you wish to use or transact on rakshha.com, such use or transaction may be made by your legal guardian or parents who have registered as users of the rakshha.com. rakshha.com reserves the right to terminate your membership and refuse to provide you with access to the rakshha.com if it is brought to rakshha.com’s notice or if it is discovered that you are under the age of 18 years.
Your Account and Registration Obligations
If You use the Website, You shall be responsible for maintaining the confidentiality of your User ID and Password and You shall be responsible for all activities that occur under your User ID and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.
Communications
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise.
Charges
Membership on the Website is free. There is no charge or fee for browsing on the Website. However we reserve the right to charge fee and change its policies from time to time. In particular, we may at our sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event We reserves, without notice to You, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee and related policies shall automatically become effective immediately once implemented on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to us.
Payment
While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:
Lack of authorization for any transaction/s, or
Exceeding the preset limit mutually agreed by You and between your “Bank/s”, or
Any payment issues arising out of the transaction, or
Decline of transaction for any other reason/s.
All payments made against the purchases/services on Website by you shall be compulsorily in USD. We do not accept any other form of currency with respect to the purchases made on Website. We don’t store any cards details of the user without prior permission. rakshha.com will not be held responsible for any misuse of the card or bank account.
Delivery
We will try to deliver the product/services in the specified time period. rakshha.com will not be held responsible in case of delays due to unforeseen and unavoidable circumstances. All items purchased on the Website are made pursuant to a shipment contract.
rakshha.com should not be held responsible for any delay in delivery, pricing or cancellation of order.
Refund
All transactions on the rakshha.com website, monetary and otherwise, are non-refundable, non-exchangeable and non-reversible, save and except in the event of proven gross negligence on the part of rakshha.com or its representatives, in which event the user agrees that the user shall only be entitled to a refund of the amount actually paid by the user and actually received by rakshha.com with respect to the recharge done by the user.
No refund will be given except cases where the user account/card has been debited but the transaction has failed. The user can request rakshha.com through a mail to support@rakshha.com for this cases and after due verification, rakshha.com team will initiate a refund to the user account/card.
Cancellation of order
We reserve the right to cancel any order at our sole discretion, under a situation where we are not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the our policy or for any other reason. However, we will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time. Before shipping / delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.
Product Description
We try to be as accurate as possible. However, we do not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free.
Contents Posted on Site
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Website is owned and controlled or licensed by us, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Except as expressly provided in these Terms of Use, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent.
Other Businesses
rakshha.com does not take responsibility or liability for the actions, products, content and services on the Website, which are linked to Affiliates and / or third party websites using Website’s APIs or otherwise. In addition, Website may provide links to the third party websites of our affiliated companies and certain other businesses for which, rakshha.com and We assume no responsibility for examining or evaluating the products and services offered by them. We and rakshha.com do not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Neither rakshha.com nor We endorses, in any way, any third party website(s) or content thereof.
Third Party Links
We may provide links to third party websites. Any use of the third party links from our website is the sole responsibility of the User and rakshha.com will not be held liable in any circumstances for any problem/situation arising out of the usages of this links. .
Disclaimer Of Warranties And Liability
This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, we do not warrant that:
This Website will be constantly available, or available at all; or
The information on this Website is complete, true, accurate or non-misleading.
We will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website.
We do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components.
Nothing on Website constitutes, or is meant to constitute, advice of any kind.
Indemnity
You shall indemnify and hold harmless rakshha.com, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights of a third party.
Applicable Law
This Agreement shall be governed by and interpreted and construed in accordance with the laws of India.
Cancellation Policy
Customer will cancel the order before order before HALF AN HOUR prior to the delivery time. Once the cancellation done, the amount will be fully refunded via original method of payment (entire amount or after deduction bank charges)
Delivery/ Shipping Policy
Delivery period quoted at the time of ordering are approximate only and may vary. Food will be delivered to the address as intimated by you while ordering.
Refund Policy
Refund will be credited to the customer in case of any cancellations within 7-8 days.